FREQUENTLY ASK QUESTIONS

Are you confused that Is Buying Jewelry Online Safe or not? so you will know all facts about Is Buying Jewelry Online Safe and many more Frequently ask questions related to Jewelry, Rings, Bracelets, Necklace etc.

FREQUENTLY ASKED QUESTIONS

Currently, we ship via USPS Priority Express to the U.S. and U.S Territories. Signature required. Please note, we do not ship to P.O. boxes.  As a convenience for our customers, we offer complimentary shipping on all orders.

For orders outside the USA, please contact us at 855.782.6239 or by email at cs@stambolian.com

If you need to cancel your order before it has shipped, please contact us at cs@stambolian.com or at 855.782.6239 to cancel your order. Unfortunately, once it has shipped, you will need to return the order if you are unsatisfied with your purchase.

Yes! We love special orders. Please contact cs@stambolian.com or 855.782.6239  and we will do our best to help you get the item you are looking for. All special orders, which is any item not currently sold on the website, are final sale.

We accept Visa, Mastercard, American Express. You can also pay by Paypal.

Stambolian, Inc. is required by law to charge state and local sales tax for orders shipped to states where we conduct business. Therefore, all Stambolian online and phone orders will include sales tax where such taxes are imposed by the destination state. Sales tax will be added for deliveries in the following states: FL.

We are sorry to hear a piece has broken or needs to be repaired, we understand it happens. Please contact cs@stambolian.com or 855.782.6239 for shipping instructions.

We will gladly resize your ring if needed. Please contact cs@stambolian.com or 855.782.6239 for detailed instructions. We don't recommend anyone but Stambolian to size our rings to ensure our quality.